Privacy Policy

Scope and roles

This policy explains how App Clone Labs collects, uses, shares, protects, and retains personal data through this website and our business relationships. For website visitors, prospects, and client contacts, App Clone Labs generally acts as controller. When we process data inside a client system solely on documented instructions, the client generally acts as controller and we act as processor.

Information we collect

• 01Identity and contact details, including name, business email, phone number, company, role, and location.
• 02Enquiry and project information, including requirements, budgets, timelines, meeting notes, files, feedback, and communication history.
• 03Technical and usage data, including IP address, device and browser information, pages viewed, referral data, cookies, and security logs.
• 04Commercial and administrative records, including proposals, contracts, invoices, payment status, support history, and vendor due-diligence information.
• 05Project materials such as source-code access, credentials, designs, datasets, and system information supplied for delivery, subject to project controls.

How we obtain information

We receive data directly from you, your organisation or authorised colleagues; automatically through website and security technologies; from service providers used for scheduling, analytics, communications, and payments; and from public professional or company sources where relevant to a legitimate business enquiry.

How and why we use information

• 01Respond to enquiries, schedule meetings, assess feasibility, prepare proposals, and form contracts.
• 02Deliver, secure, test, support, document, and improve software projects.
• 03Administer accounts, invoices, suppliers, legal records, and client relationships.
• 04Operate, analyse, protect, and improve the website and prevent spam, fraud, abuse, and security incidents.
• 05Send relevant business communications where permitted, with an option to opt out of non-essential marketing.
• 06Comply with law, enforce agreements, establish or defend legal claims, and protect people, systems, and rights.

Legal bases

Depending on the context and applicable law, processing is based on steps requested before a contract, performance of a contract, legitimate interests in operating and securing our business, consent, or compliance with legal obligations. Where consent is the basis, it may be withdrawn without affecting earlier lawful processing.

Cookies and analytics

We may use essential storage for site operation and security, plus analytics or measurement tools where configured. Browser controls can restrict cookies, but some site functions may be affected. Where applicable law requires consent for non-essential technologies, we will rely on consent before using them.

When we share information

We may share only necessary data with personnel and contractors working on the engagement; cloud, email, scheduling, analytics, project-management, payment, accounting, and security providers; professional advisers; authorities where legally required; and a successor in a legitimate corporate transaction. We do not sell personal information.

International processing

We work with clients and providers across regions. Information may therefore be processed outside your country. Where required, we use contractual, organisational, or other recognised safeguards for international transfers, subject to lawful government access requirements.

Security and project confidentiality

We use reasonable technical and organisational measures such as need-to-know access, managed credentials, protected repositories, vendor controls, logging, and secure communication practices appropriate to the information and engagement. No internet transmission or storage system can be guaranteed completely secure.

Retention

We keep personal data only as long as reasonably necessary for the purpose collected, including delivery, support, relationship management, security, dispute resolution, and legal, tax, or accounting obligations. Project credentials should be rotated or removed at handover, and client data is deleted or returned as agreed, subject to lawful backups and record retention.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal data, withdraw consent, opt out of marketing, or complain to a supervisory authority. Rights can be limited where an exemption applies or retention is legally required.

Children and sensitive data

This website is directed to business users and is not intended for children. Do not send sensitive personal data, production credentials, health data, government identifiers, or financial account data through a general enquiry form unless we have agreed a secure method and project need.

Contact and changes

Send privacy requests to privacy@appclonelabs.com. We may need to verify identity or authority before acting. We may update this policy as our services, providers, or legal obligations change; the effective date above identifies the current version.