Travel marketplace
StayNest Booking Marketplace
Host onboarding, property quality review, availability calendars, booking payments, cancellation rules, reviews, and support workflows for a short-stay marketplace.
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Measured result
42% fewer host onboarding steps
Next.js
Stripe
PostgreSQL
AWS
Sanity
Delivery Read
A booking marketplace depends on host trust and calendar accuracy.
The product model centered on host onboarding, property data quality, availability, guest booking confidence, payments, reviews, and dispute workflows.
Host listing and verification flow
Search, calendar, and reservation logic
Payment, refund, and review states
Operations dashboard for marketplace support
The founding team wanted the familiar trust mechanics of a booking marketplace without copying protected brand elements or forcing hosts through a bloated listing process.
The scope focused on host verification, listing completeness, availability logic, guest search, reservation states, checkout, refunds, reviews, and admin-side quality control. Calendar and support workflows were treated as core infrastructure, not later polish.
The outcome was a clearer marketplace blueprint with fewer host onboarding steps, stronger listing review controls, and a launch roadmap that separated the booking MVP from later loyalty, insurance, and concierge modules.